SHIPPING INFORMATION
HOW MUCH DOES SHIPPING COST?
Shipping costs within the U.S. are as follows: $5,99 + $2 per additional item.
For international shipping: starting from $13 + $6 per additional item.
WHERE DOES COOLYCLOTHING DELIVER?
We offer worldwide shipping.
WHEN WILL YOU RECEIVE YOUR ORDER?
US Regions:
| Item | Handling time (Mon-Fri) | Shipping time ( Mon-Fri ) |
| Apparel | 1-3 days | 3 -7 days |
| Mug | 2-3 days | 3-7 days |
| Poster, Canvas | 1-3 days | 3 -7 days |
| Hats | 2-3 days | 6-8 days |
| Bedding | 3-5 days | 7-10 days |
| All over print product | 3-5 days | 8-15 days |
Other Countries:
Handling Time (Mon-Fri): 3-5 days
Shipping Time (Mon-Fri): 15-30 days.
Please note that public holidays, destination countries, and couriers may affect shipping times.
DELIVERY
Total Delivery Time = Handling Time + Shipping Time
Kindly note that the shipping times mentioned on our website or by our customer service team are approximate. We strongly recommend allowing a buffer as unforeseen postal delays might arise. It’s prudent to allocate extra time for any unexpected scenarios. While we strive for timely delivery, we cannot be held accountable for shipping setbacks caused by factors like carriers, destinations, customs clearance, weather, holidays, or inaccurate/insufficient delivery information.
Should you require modifications to your order or if your purchase doesn’t meet your expectations, please don’t hesitate to reach out to us at [email protected]. We are committed to assisting you and devising the optimal resolution.
CAN YOUR ORDER BE DELIVERED TO MULTIPLE ADDRESSES?
Unfortunately, we do not offer shipment to multiple addresses for a single order. If you wish to have items delivered to multiple addresses, please place separate orders.
DOES COOLYCLOTHING DELIVER TO PO BOXES OR MILITARY APO/FPO ADDRESSES?
Yes, we can ship to PO Boxes and Military APO/FPO addresses.
WILL YOU BE CHARGED VAT TAXES?
For international shipments originating from the U.S., we adhere to a Delivered Duty Unpaid (DDU) system and do not levy Value Added Taxes (VAT). The recipient holds the responsibility for any applicable taxes, duties, or customs charges.
Your package might incur local customs or VAT fees based on the specific destination country. We suggest reaching out to your local customs authority to gather comprehensive insights into your nation’s customs regulations.